Big Save Furniture Christchurch: Reviews, Products & Store Info

Anyone who’s shopped for furniture in Christchurch knows the drill—drive down Blenheim Road and you’re spoiled for choice. Among the big-box showrooms, Big Save Furniture has built a reputation as a value retailer, but what’s it actually like to buy from their Upper Riccarton store? This article breaks down real customer feedback, product range, and location details so you can decide if the savings are worth the trip.

Christchurch store address: 367 Blenheim Road, Upper Riccarton ·
Store hours (Mon–Fri): 9am–5:30pm ·
Number of NZ locations: 29 ·
Years in business: Since 1973

Five facts about Big Save Furniture Christchurch — one pattern: most customers walk in chasing a deal, but the real test comes after the purchase.

Below are the key details for the Christchurch store:

What do customers say about Big Save Furniture Christchurch?

The customer story at Big Save Christchurch is not a single narrative — it splits depending on who you ask and what they bought.

Customer reviews and ratings

Big Save’s official store page positions the brand as a provider of “comfortable, affordable, quality furniture” (Big Save Christchurch store page). But real-world feedback paints a more layered picture. On Reddit, one user in r/newzealand described the furniture as “fine” while another called it “sub par quality” (Reddit r/newzealand thread). Some commenters report products lasting well for years, suggesting the experience varies significantly by product line.

Common complaints and praises

• Praise: strong value pricing and a wide selection under one roof (Big Save Christchurch store page)
• Complaint: delivery delays — one Christchurch customer reported a wait extending from 3–4 weeks to over 8 weeks (Reddit r/chch thread)
• Complaint: regret over large purchases, with the same Reddit user saying they would advise others to “avoid if possible” for big-ticket items (Reddit r/chch thread)

Reddit discussions

The most detailed customer feedback lives on Reddit rather than review aggregators. A post in r/chch describes a roughly 20% discount on around $10,000 of furniture from the Blenheim Road store — but the buyer’s excitement soured when delivery stretched past two months (Reddit r/chch thread). The trade-off: Big Save’s discounts come with delivery risk that buyers on a tight timeline should weigh.

The pattern: customers who can tolerate delays get genuine discounts, but fast delivery is not a guarantee.

What products does Big Save Furniture Christchurch offer?

Big Save positions itself as “New Zealand’s largest stockist of furniture, beds, and whiteware” (Big Save NZ site), and the Christchurch showroom delivers on that breadth.

Beds and mattresses

Bed prices start at $299, and the Christchurch store stocks Sealy mattresses — a well-known brand that gives the range credibility (Big Save Christchurch store page).

Sofas and lounge furniture

Sofa beds are available from $299, and recliners from $399 (Big Save Christchurch store page). These entry-level prices undercut many competitors, but the Reddit feedback suggests quality varies — some buyers report sofas holding up well, while others describe them as poor value (Reddit r/newzealand thread).

Whiteware and appliances

Big Save also sells dryers, washing machines, and other appliances, making it a one-stop shop for home setup (Big Save NZ site).

Dining and bedroom sets

The showroom carries dining tables, bedroom suites, and storage furniture. Pricing for sets is not consistently listed online, which pushes buyers to visit the Blenheim Road store for quotes (Big Save Christchurch store page).

The takeaway: low prices invite close inspection; showroom visits are essential.

Where are Big Save Furniture locations in New Zealand?

Big Save operates 29 stores nationwide and four large warehouses (Big Save Christchurch store page). The Christchurch store is one of several South Island locations.

Christchurch – Blenheim Road

The Christchurch showroom is at 367 Blenheim Road, Upper Riccarton, with access via Annex Road (Big Save Christchurch store page). Phone: 0800 244 7283, email: ch@bigsave.co.nz (Big Save Christchurch store page).

Palmerston North – Tremaine Avenue

The head office and a major showroom are located on Tremaine Avenue in Palmerston North (Big Save Christchurch store page).

Napier store

Big Save has a store in Napier, though further details are available via the store finder (Big Save Christchurch store page).

Invercargill store

An Invercargill location also serves the lower South Island (Big Save Christchurch store page).

How does Big Save Furniture compare to other furniture stores?

How does Big Save stack up against the competition in Christchurch’s crowded furniture market?

The comparison below highlights key differences across price, quality, and service:

Price comparison with Harvey Norman

Big Save markets itself as “NZ’s best value furniture” (Big Save NZ site). Entry-level pricing often undercuts Harvey Norman by 10–20% on similar categories, according to anecdotal shopper reports on Reddit (Reddit r/newzealand thread).

Quality vs. Freedom Furniture

Freedom Furniture targets a mid-market aesthetic, while Big Save competes on price. Reddit users who compared both brands noted that Big Save’s lower prices often come with thinner padding or less durable frames (Reddit r/newzealand thread).

Customer service reputation

After-sales support is where Big Save receives the sharpest criticism. The Christchurch Reddit complaint about delivery delays and a lack of communication after purchase highlights a gap versus competitors like Harvey Norman, which typically offer more structured delivery windows (Reddit r/chch thread).

The pattern: savings come with trade-offs; matching expectations to your priorities matters.

What are the store details for Big Save Christchurch?

Whether you’re planning a visit or calling ahead, here’s what you need to know about the Blenheim Road store.

Store address and hours

367 Blenheim Road, Upper Riccarton, Christchurch 8041 (Big Save Christchurch store page). Hours: Monday–Friday 9:00am–5:30pm, Saturday 9:30am–5:00pm, Sunday 9:30am–5:00pm (Big Save Christchurch store page).

Contact information

Phone: 0800 244 7283 (0800 BIG SAVE). Email: ch@bigsave.co.nz (Big Save Christchurch store page).

Warehouse and showroom layout

The Christchurch location is described by Big Save as a showroom for comfortable, affordable, quality furniture, implying an in-person comparison-and-buy model rather than a self-service warehouse (Big Save Christchurch store page).

What’s next for Big Save Furniture Christchurch buyers?

Big Save offers finance through Finance Now, with in-store-only promotional offers valid “while stocks last” and some offers running until 31 July 2026 (Big Save Finance). These deals exclude products already discounted, EDLP items, whiteware, and electrical items (Big Save Finance).

Clarity: what’s confirmed and what remains uncertain

Separating verified facts from gaps helps Christchurch shoppers shop smarter.

Customer voices: quotes from Big Save Christchurch shoppers

Two Reddit threads capture the range of experiences at Big Save Christchurch — one national, one local.

“It’s fine for the price if you don’t need it to last 20 years.”

— Reddit user, r/newzealand (Reddit r/newzealand thread)

“We regret buying from Big Save Furniture on Blenheim Road. Avoid if possible. Over $10k, got 20% off, but delivery went from 3–4 weeks to over 8 weeks.”

— Reddit user, r/chch (Reddit r/chch thread)

The range of experiences suggests that Big Save works well for budget-conscious shoppers buying small-to-mid items, but bigger purchases carry higher risk.

For Christchurch buyers considering a large furniture purchase at Big Save, the choice is clear: bring a tape measure and inspect the showroom models closely, and budget extra time for delivery — or risk joining the Reddit threads with a cautionary tale.

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