Few things in life sting more than spending a significant amount on furniture only to wish you hadn’t. Big Save Furniture on Blenheim Road in Christchurch has drawn shoppers with its promise of value, but a quick scan of reviews reveals a more complicated story. This guide pulls together official store details, product ranges, and real customer feedback to help you decide if the trip is worth it.

Address: 367 Blenheim Road, Upper Riccarton, Christchurch 8041 ·
Hours (Monday): 9:00 AM – 5:30 PM ·
Store Type: Furniture, Beds, and Whiteware Retailer ·
Website: bigsave.co.nz

Quick snapshot

1Store Details
2Products
3Customer Sentiment
4Tips for Shopping
  • Check online for current sales (Big Save official site)
  • Read return policy carefully (implied from mixed reviews) (Big Save official site)
  • Compare prices with competitors (see section below) (Big Save official site)

Five key facts about the store, one pattern: official details are consistent across multiple sources, while customer reports add a layer of caution.

Detail Value
Street Address 367 Blenheim Road, Upper Riccarton, Christchurch 8041
Phone 0800 244 7283 (0800 BIG SAVE)
Website bigsave.co.nz
Monday Hours 9:00 AM – 5:30 PM
Product Categories Furniture, Beds, Whiteware

Where Is Big Save Furniture Christchurch Located and What Are Its Hours?

Address and Directions

  • The Christchurch store sits at 367 Blenheim Road, Upper Riccarton, with access via Annex Road (Big Save official store page).
  • Sealy New Zealand, an authorised dealer, confirms the same address: 367 Blenheim Road, Upper Riccarton, Christchurch 8041 (Sealy New Zealand dealer locator).
  • Third‑party directories like Wheree and Waze also list the Blenheim Road location (Wheree directory listing; Waze navigation).
  • There is a stale Facebook snippet that mentions 179 Blenheim Road, which may indicate a historical address change (Facebook page snippet archived).

Store Hours and Holiday Schedule

Bottom line: A shopper relying on standard retail hours should check the store’s social media before visiting during event weekends, as shorter windows are common.

What Products Does Big Save Furniture Christchurch Sell?

Beds and Mattresses

  • Big Save stocks a range of beds and mattresses, including queen beds, and is an authorised Sealy dealer (Big Save product catalogue; Sealy New Zealand dealer locator).
  • Facebook promos have advertised beds from $299 (Big Save Furniture NZ Facebook promotional post).

Sofas and Lounge Furniture

  • The store offers sofas, sofa beds, chaise sofas, and outdoor dining suites (Big Save product catalogue).
  • Sofa beds have been listed from $299 in Facebook events (Big Save Furniture NZ Facebook promotional post).

Dining and Home Furniture

  • Dining sets, occasional tables, and home office items are part of the catalogue (Big Save homepage).

Whiteware and Appliances

  • Big Save also sells whiteware—fridges, washing machines, and other appliances—under the same roof (Big Save homepage).
The trade‑off

Shoppers get budget‑to‑midrange pricing on a wide product range, but quality and longevity are recurring themes in user feedback—value pricing comes with trade‑offs.

What Do Customer Reviews Say About Big Save Furniture Christchurch?

Positive Feedback

  • Some shoppers appreciate the pricing and promotions, particularly during weekend sale events (Big Save Furniture NZ Facebook promotional post).
  • The brand’s national positioning as “NZ’s best value” resonates with budget‑conscious buyers (Big Save homepage).

Common Complaints (from Reddit)

  • A Reddit user in r/chch reported regretting a purchase of around $10k, advising others to avoid the store—though this is a single low‑confidence data point (Reddit r/chch user post).
  • Aggregator sites show mixed sentiment; delivery delays and product quality are common threads (Reddit r/chch user post).

Overall Rating and Recommendations

  • No official aggregate rating exists, but the combination of promotional hype and negative user reports suggests a cautious approach.
  • One shopper’s warning: “Regret buying from Big Save furniture – avoid if you want to…” (Reddit r/chch user post).
Why this matters

A single $10k regret story, even if anecdotal, signals that the risk is real for high‑ticket purchases—read the warranty and check delivery terms before committing.

The implication: shoppers should treat promotional pricing as an invitation to scrutinise, not a guarantee of satisfaction.

How Does Big Save Furniture Christchurch Compare to Other Local Stores?

Price Comparison

  • Big Save positions itself as “NZ’s best value” with frequent warehouse clearances and promotions (Big Save homepage).
  • Competitors like Harvey Norman and Farmers typically have higher price points but offer more established customer service and return policies.

Product Range

  • Big Save’s range covers budget to mid‑range—similar to what you’d find at a Warehouse stationery aisle for furniture, rather than a premium showroom.
  • Sealy is the only premium brand confirmed in stock (Sealy New Zealand dealer locator).

Customer Service

  • Based on Reddit reports, after‑sales service varies—one customer reported a poor experience with a large purchase (Reddit r/chch user post).
  • Facebook promotions highlight ease of purchase but don’t address returns or support (Big Save Furniture NZ Facebook promotional post).
Bottom line: Big Save competes on price, not on service or brand trust. For shoppers who prioritise cost over after‑sales support, it may be a fit; for others, a safer bet is a retailer with a proven return culture.

Is Big Save Furniture Christchurch Worth the Drive?

Accessibility and Parking

  • The store is on Blenheim Road, a major Christchurch arterial, with parking on site (Annex Road access) (Big Save official store page).

Online vs In‑Store Experience

  • Online ordering is available via bigsave.co.nz, but product pages are limited compared to in‑store stock (Big Save homepage).
  • TikTok and Facebook posts show in‑store clearance events, suggesting the best deals are found physically (Big Save @bigsavenz TikTok warehouse event).

Final Verdict

  • Weighing pros (value pricing, wide range) and cons (mixed reviews, potential delivery issues), Big Save Christchurch is a viable option for budget‑focused shoppers who are willing to take a calculated risk.
What to watch

Before you drive to Blenheim Road, check the return policy and read recent reviews—especially for large purchases like beds and sofas where quality matters most.

The catch: a shopper focused on upfront savings may find the trade-off acceptable, but one looking for reliability should weigh the risk carefully.

Upsides

  • Low prices and frequent promotions (Big Save homepage)
  • Wide product range under one roof (Big Save product catalogue)
  • Convenient location on a main road (Big Save official store page)

Downsides

  • Mixed customer reviews, with complaints about delivery and quality (Reddit r/chch user post)
  • Limited after‑sales support reported (Reddit r/chch user post)
  • Online product information is sparse (Big Save homepage)

What’s Confirmed and What’s Unclear

Confirmed Facts

  • Address: 367 Blenheim Road (Big Save official; Sealy New Zealand)
  • Monday hours: 9:00 AM – 5:30 PM (Big Save official; Sealy New Zealand)
  • Sells furniture, beds, and whiteware (Big Save homepage)
  • Phone: 0800 244 7283 (Big Save official)
  • Weekend hours: 9:30–17:00 (Big Save official)

What’s Unclear

  • Full opening hours for Tuesday–Sunday beyond the published patterns (no official holiday schedule found)
  • Current sales and promotions (only historical Facebook posts available)
  • Average customer satisfaction score (no aggregate rating exists)
  • Return policy and delivery reliability (not published on website)

“Regret buying from Big Save furniture – avoid if you want to…”

— Reddit user in r/chch, describing a reported $10k purchase (Reddit r/chch)

“Sofa beds from $299, beds from $299 – this weekend only at 367 Blenheim Road.”

— Big Save Furniture NZ Facebook page, promoting a Christchurch event (Big Save Furniture NZ Facebook)

Shopping at Big Save Furniture Christchurch comes down to a simple equation: low upfront prices versus the risk of disappointment. A shopper on a tight budget who checks the product in person and reads the fine print carefully may find the gamble pays off, but anyone investing hundreds or thousands of dollars in a centrepiece sofa or bed should compare with more established retailers.

Additional sources

bigsave.co.nz, facebook.com

Shoppers at the Christchurch store can also take advantage of the national Big Save Furniture sale for additional savings on selected items.

Frequently asked questions

Is Big Save Furniture Christchurch open on weekends?

Yes, Saturday and Sunday from 9:30 AM to 5:00 PM, based on the official store page and Sealy listings.

Does Big Save offer financing or layaway?

No official information is published; it’s best to inquire in-store.

Can I return furniture if I am not satisfied?

The return policy is not posted online. Customer reviews suggest it’s worth clarifying before purchase.

Do they deliver to outlying suburbs of Christchurch?

Delivery options are not detailed on the website; contact the store directly at 0800 244 7283.

Are there floor models to test before buying?

Yes, the store showroom carries floor stock for most product categories.

What payment methods are accepted?

Not officially listed; typical retail methods (EFTPOS, credit card, cash) are likely accepted.

Does Big Save price-match competitors?

No price-matching policy has been published.